FAQs
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We currently service the ACT & Surrounding NSW Regions.
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No. You can rest assured that the team at Revive bring all our own cleaning supplies and equipment with us.
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Invoices will be issued to the email address associated with your account. You have the option to pay by card (using STRIPE) or bank transfer.
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Our teams usually work in groups of 2-3 for residential cleaning. For construction, commercial or end of lease cleans you can expect anywhere from 4-6 cleaners.
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Absolutely! We want you to feel comfortable and enjoy your experience with us.
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Yes, all of our cleaners undergo a thorough 2 week training period upon starting with us and regular ongoing training & development.
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We understand that sometimes “life hapens” and you may need to cancel your clean. We respectfully request a minimum of 48 hours notice to avoid any cancellation fees. Cancellations within 48 hours will incur a 50% cancellation fee.
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All invoices must be paid by the due date stated on the invoice. Weekly accruing late fees of 10% apply to all overdue invoices. We do encourage you to reach out if you are experiencing financial difficulty and we can arrange a payment plan.

